- How do I find out more about the accommodation?
Every accommodation has an included description along with a list of available facilities and appliances below it.
Accommodation location is included in to the unit listing and marked on google maps, found below the description.
For specific information about the accommodation please contact us.
- What if I cant access the accommodation when I arrive?
Detailed explanations of accommodations along with guideline pictures are provided upon reservation and sent to your email.
In a case where you are unable to find the accommodation entrance or the owner/manager of the accommodation is not there to
greet you please contact us.
- How do I report a problem during my stay?
We monitor and approve each unit separately; therefore we can guarantee their quality as well as the kindness and professionalism of the accommodation owners/managers.
If your accommodation did not meet your expectations please contact your accommodation owner/manager (the person who greeted you upon arrival).
Do not leave your concerns or complaints for when you get home.
If you are unable to contact your accommodation owner/manager please contact us.
Raise your concerns upon encountering them. The sooner you report a problem the sooner it can be resolved.
that Direct Booker is a service provider between renters and travellers and
as such cannot mediate on matters that occurred during your stay.
We require accommodation owners/managers to maintain a professional approach to their guests.
- How do I know that I have booker accommodation?
After choosing date, inserting personal data, and payment into form, we will send you confirmation mail. After receiving confirmation mail, you are obliged to sales policy.
If you have asked reservation directly from contact for, our agent will contact you in 24h time.
After providing additional info (date of arrival and departure, personal info and active payment possibilities), you will receive reservation confirmation, after receiving it,
you are obliged to sales policy.
- If you dont receive an email from Direct Booker:
Make sure you are using the right email account
Check your spam folder as it could have been redirected to it by mistake.
If you think you have booked using an invalid email address that you cant access please